humminbird question
Have a Helix 10 chirp SI GPS GN2 got it on a package boat Nitro Z20 Pro dash mounted. Worked fine then it will shut off on its own. When I turn it on the screen comes to the word HUMMINBIRD and stays there does not boot up and I cannot turn it off with the power button I can only by turn it off by cutting the power switch for the boat. Every once in a while it will boot up on its own. It has a lake master chip installed. Help!!! Everything brand new as of Thanksgiving.
Hey man, as a Helix 10 owner, you should have access to Humminbird's VIP (or whatever they call it) support program. The turning off issue actually sounds like an electrical problem. Sometimes a weak battery will shut down electronics when you put a big load on it, like cranking the engine, but that doesn't fit the rest of your description. They will probably recommend updating the firmware (if you're able to get it to work enough to do that). The power button issue is the one that leads me most to believe it is an issue with the unit and not an electrical problem.
Contacted hummingbird. they said to remove lake master chip and turn machine on and it could reboot and then clean chip and re-insert chip. I did exactly that and works fine again.
Great to hear. They were helpful when I contacted them as well. Thanks for sharing the resolution for anyone else that might have this issue with Helix GN2 series sonar GPS units powering off or shutting down on their on, the power button not working, and starting up on its own.
Thanks
